SOC DocsUser Guide
Privacy and Your Data
Learn how resident information is stored and protected.
SOC is designed to keep resident data protected while enabling planning and preparedness features. Privacy settings and role-based access controls determine how data is used in the platform.
What data is used
- profile details you provide in account and onboarding forms
- property-linked information you record in SOC
- map features you create for planning context
How access is controlled
- users can access their own resident/profile context
- elevated roles have scoped access based on assignment and permission rules
- protected routes require authentication
Your responsibilities
- keep contact and profile data accurate
- sign out on shared devices
- report suspicious account activity promptly
Privacy best practices
- avoid sharing login credentials
- update password if you receive unexpected account notices
- review profile data periodically and remove stale details where possible