SOC DocsUser Guide
General FAQs
General answers to common SOC usage questions.
What is SOC used for?
SOC helps residents manage profile, property, and community information for preparedness and coordination.
Do I need to finish everything in one session?
No. You can save progress and return later, especially in longer profile and property workflows.
How often should I update my profile and property details?
Update details whenever key information changes, and review records periodically to keep them accurate.
What is the difference between My Map and Community Map?
My Map focuses on your property context and editable features. Community Map provides broader local area context and shared location layers.
Where do I find updates from my community?
Use the Information, Events, and Workshops pages in Your Community.
I saved changes but cannot see them right away. What should I do?
Refresh the page and confirm you are viewing the correct section or property. If needed, repeat the save action and check for validation messages.
Where do I start if I am new to SOC?
Begin with Getting Started pages, complete onboarding, then review your profile and property sections.