User Guide
Data and Privacy FAQs
Answers to common questions about data handling and privacy.
What information does SOC store about me?
SOC stores profile details, property-linked records, and map features you create in the platform. This data supports preparedness and community workflows.
Who can see my data?
Access is controlled by authentication, role scope, and permission rules. Most resident data is limited to the user context, with broader access only for authorized operational roles.
Is my data used outside SOC?
SOC data is used to operate platform features and related support workflows. Data handling follows project privacy and governance requirements.
Can I update or correct my personal details?
Yes. Update profile and settings information in your account so records remain accurate.
Why does SOC ask for property information?
Property details and map features provide context for planning, hazard awareness, and community coordination features.
How can I protect my account and data?
Use a strong unique password, sign out on shared devices, and keep contact details current for recovery flows.
Where can I learn more about privacy terms?
See the platform privacy policy and related account documentation.